CompTIA A+
220-1101 & 220-1102
CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
Course Delivery
- Online - CompTIA MasterLearn
- Virtual - Live virtual training
- Practical Training - Certmaster Lab
- OTJ - On the job training
- Pre- recorded videos
Focus Areas
- Hardware
- Operating Systems
- Software troubleshooting
- Networking
- Security
- Operational Procedures
Job Opportunities
- Help Desk Technician
- Field Service Technician
- Technical Support Specialist
- IT Server Technician
- MSP Personnel
Why Choose Us?
A choice that makes the difference.
According to the U.S. Bureau of Labor Statistics, employment for computer support specialists is projected to grow 6% from 2021 to 2031
60%
The demand for support technicians is expected to grow steadily over the next ten years
As more organizations implement advanced technologies and remote work becomes more prevalent, the need for skilled support technicians to maintain and troubleshoot these systems is likely to increase further.
What you’ll learn on this course
Hardware
Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
Operating Systems
Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
Software Troubleshooting
Troubleshoot PC and mobile device issues including common OS, malware and security issues
Networking
Explain types of networks and connections including TCP/IP, WIFI and SOHO
Troubleshooting
Troubleshoot real-world device and network issues quickly and efficiently
Security
Identify and protect against security vulnerabilities for devices and their network connections
Virtualization and Cloud Computing
Compare and contrast cloud computing concepts and set up client-side virtualization
Operational Procedures
Follow best practices for safety, environmental impacts, and communication and professionalism
Mobile Devices
Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users
About the exam
Duration
Self Paced
Course Format
Video, Quiz, Article
Level
Entry
Study Method
Online / Onsite
01
Exam Codes
CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2)
Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.
02
Launch Date
Retirement Usually three years after launch
April 2022
03
Exam Description
Recommended Experience is 9 to 12 months hands-on experience in the lab or field
CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing.
CompTIA A+ 220-1102 covers operating systems, security, software and operational procedures.
04
Number of Questions
Maximum of 90 questions per exam
90 Minutes per exam
05
Type of Questions
Multiple choice questions (single and multiple response), drag and drops and performance-based
06
Passing Score
220-1101: 675 (on a scale of 900)
220-1102: 700 (on a scale of 900)
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